POLICIES
RETURN/REFUND
-
You have the right to return your item within 30 days of receiving it.
-
Returned items must be in unused and original condition, including original packaging and all accessories.
-
Customized or personalized products (e.g., band logos, names, or specific prints) cannot be returned unless there is a manufacturing defect.
RETURN PROCESS
-
Contact our customer service at CONTACT
-
Once we receive and inspect your returned item, we will process your refund or exchange within 7 business days.
-
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
REFUNDS
-
Refunds will be issued through the original payment method used for the purchase.
-
Shipping costs or any additional fees are non-refundable.
-
It may take up to 14 business days for the refund to appear on your account.
Faulty or Defective Items
-
If you receive a faulty or defective item, please contact us as soon as possible. We will do our best to resolve the issue by offering a replacement or a full refund.
-
If you have any further questions, don't hesitate to reach out to us at CONTACT