POLICIES
PAYMENT
At Eclipse Merch, we aim to provide a seamless and secure payment experience for all of our customers. Below are the details regarding our accepted payment methods, processing, and security practices.
ACCEPTED PAYMENT METHODS
We accept a variety of payment methods to ensure flexibility and convenience for our customers:
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Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
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Online Payment Services: PayPal, Apple Pay, and Google Pay.
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Bank Transfers: Available upon request for larger orders or custom projects.
PAYMENT SECURITY
We prioritize the safety and security of your payment information. All transactions are processed through secure and encrypted gateways to protect your personal and financial details. Eclipse Merch does not store or have access to your full credit card information.
PAYMENT CONFIRMATION
Once your payment is successfully processed, you will receive a confirmation email with your order details and receipt. If there are any issues with your payment, our customer service team will reach out to resolve them promptly.
PAYMENT PROCESSING TIME
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Payments are typically processed immediately upon placing your order.
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Orders will not be processed or shipped until full payment is received and confirmed.
PAYMENT ISSUES
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If you experience any issues with your payment, such as declined transactions or errors during checkout, please contact us at
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eclipse.merch.contact@gmail.com for assistance. We will work to resolve the issue as quickly as possible.
REFUNDS
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Refunds will be issued in accordance with our RETURN/REFUND Policy. Refunds will be credited to the original payment method used at checkout.
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If you have any further questions about our payment policies, feel free to contact us at CONTACT